A real estate agent is a REALTOR® when he or she becomes a member of the NATIONAL ASSOCIATION OF REALTORS®, The Voice for Real Estate, the world's largest professional association. The term "REALTOR®" is a registered collective membership mark that identifies a real estate professional who is a member of the NATIONAL ASSOCIATION OF REALTORS and abides by its strict Code of Ethics.

Founded in 1908, NAR has grown from its original nucleus of 120 members to more than 1 million today. NAR is composed of REALTORS® who are involved in residential and commercial real estate as brokers, salespeople, property managers, appraisers, counselors, and others who are engaged in all aspects of the real estate industry.

Members belong to one or more of 1,200 local associations/boards and 54 state and territory associations of REALTORS and can join one of our many institutes, societies, and councils. Additionally, NAR offers members the opportunity to be active in our appraisal and international real estate specialty sections. REALTORS® are pledged to a strict Code of Ethics and Standards of Practice.

Working for America's property owners, the NATIONAL ASSOCIATION OF REALTORS® provides a facility for professional development, research, and exchange of information among its members.

Check out the Public Awareness Campaign television and radio spots that encourage consumers to rely on the expertise and integrity of REALTORS®.

Now in its ninth year, the NAR advertising campaign runs February through November on network and cable television and network and satellite radio. This year's commercials help consumers understand the real value of working with REALTORS®. From their voluntary adherence to a Code of Ethics to their incomparable knowledge of real estate processes, REALTORS® are the experts of residential and commercial property transactions.

How to File an Ethics Complaint


Cortland County Board of REALTORS® 
Attention:  Colleen Lanning, Executive Officer 
64 Main St. Suite 205 
Cortland NY  13045


Before You File an Ethics Complaint
NAR Code of Ethics and Arbitration Manual
File Ethics Complaint (Form #E-1)
Request and Agreement to Arbitrate (Form #A-1)
Request and Agreement to Arbitrate Non-Member (Form #A-2)
NAR Code of Ethics

Additional Resources (links)

NAR Code of Ethics
NAR Complaint Process
NAR Home Page
NYSAR Home Page
NYSAR Professional Standards
Key Ethics and Arbitration Forms


Code of Ethics